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Privacy Policy

How we handle your data

Last updated: March 10, 2025

Introduction

Relay Capital, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree to these terms, please do not access or use our Services.

Information We Collect

Information You Provide to Us

We may collect information that you provide directly to us, including:

  • Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to set up and maintain your account.
  • Profile Information: Information you provide in your user profile, such as your job title, company name, profile picture, and other details you choose to share.
  • Financial Information: Payment details, billing address, and other information necessary to process transactions.
  • Communications: Information you provide when you contact us, respond to surveys, or otherwise communicate with us.
  • User Content: Information and content you submit, post, or transmit through our Services.

Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

  • Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
  • Log Information: Information that your browser or device automatically sends whenever you use our Services, such as your IP address, browser type and settings, access times, pages viewed, and referring website addresses.
  • Usage Information: Information about your use of our Services, including features you use, actions you take, and time spent on the Services.
  • Location Information: Information about your location, which can be derived from your IP address or other device information.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies that help us provide personalized experiences and improve our Services.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and administrative messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Services
  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
  • Carry out any other purpose described to you at the time the information was collected

Disclosure of Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
  • For Legal Reasons: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
  • In Connection with Business Transfers: We may share your information in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.
  • For Protection and Safety: We may share your information to protect the rights, property, and safety of Relay Capital, LLC, our users, and the public.
  • Aggregated or De-identified Information: We may share information that has been aggregated or de-identified so that it can no longer reasonably be used to identify you.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

Security of Your Information

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Correction: You may access and update certain information about yourself by logging into your account or by contacting us.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You may request that we delete your personal information.
  • Objection and Restriction: You may object to or request restriction of processing of your personal information.
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at privacy@relaycapital.com. Please note that we may require verification of your identity before responding to such requests.

International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete such information.

Google Workspace APIs

We explicitly affirm that Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models. When our Services interact with Google Workspace (such as Google Sheets™, Google Docs™, Google Drive™, or other Google Workspace applications), any data accessed through these APIs is used solely for the purpose of providing you with our specific Services and features.

We do not use data obtained through Google Workspace APIs to train machine learning models that could be applied to other customers or for purposes beyond providing you with our specific Services. Your data is processed according to your instructions and in compliance with Google's API Services User Data Policy.

Third-Party Links and Services

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Relay Capital, LLC
Email: privacy@relaycapital.com